The need to attract and effectively tap into human talent is one reason diversity is no longer just a good idea, or the socially correct thing to do, but an imperative for our industry. By current projections, the U.S. lodging industry will require more than 700,000 additional employees by 2010. That's not line-level staff alone, but professionals at every level. And to meet the challenges of an increasingly complex industry serving an increasingly diverse customer base, it's not just about the need to fill openings, but the need to attract, empower, and retain the best mix.
As an industry, lodging is well positioned to meet the challenges ahead if inclusion is made a reality. When an organization is varied, with diverse individuals bringing different pieces of information to the table, it will exceed its targets and outperform expectations every time.
The new 2004 Turnover and Diversity in the Lodging Industry quantifies the bottom line impact of diversity.
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Prism is a bimonthly online newsletter published by AH&LA to spotlight the diversity of people, ideas, and cultures that comprise the lodging industry. Each issue profiles an individual whose unique accomplishments and perspectives are contributing to a vibrant, inclusive industry.