Dee Gonzalez began her career in the hotel industry in the early 1970s when Boston’s landmark Back Bay property, The Colonnade Hotel, opened on Huntington Avenue. Beginning as a room attendant, her hard work and persistence were recognized throughout Dee’s role, and she swiftly moved up the ranks through several positions onsite. Dee left the hotel to pursue a new opportunity but then returned in the 1990s. Upon her return, Dee was named The Colonnade Hotel’s Executive Housekeeper, overseeing all housekeeping operations in the hotel’s 285 rooms and suites, as well as onsite event and conference spaces, and the city’s only outdoor rooftop pool. Dee’s commitment to hospitality is evident in her undying efforts to make each guest’s stay memorable.
"I have had the greatest pleasure in being able to make a difference in other people's lives."
Interview with Dee:
Q: How did you get your start in the hotel business?
A: My journey in the hotel business began in the early 70's here at The Colonnade Hotel when it first opened. I started as a room attendant and worked my way up the ranks through several positions until the late 90's when I reached my current role as an Executive Housekeeper.
Q: What do you enjoy most about your job?
A: I really enjoy the wide range of diversity and getting to work with so many different personalities and people. It brings joy to my life being able to help people and assist with making each guest's stay a memorable experience.
Q: What has your role in the industry meant to you throughout your career?
A: Over the years, while serving in my position, I have had the greatest pleasure in being able to make a difference in other people's lives. Making connections with both employees and clients, and being able to make a difference in their lives has meant the world to me and I wouldn't change it for anything. I was particularly proud to play a role in saving a young woman’s life from a dire future.