AHLA is the lodging industry's primary resource for emergency preparedness and response, working closely with government and NGOs to:
- Coordinate disaster response;
- Disseminate classified advisories from DHS;
- Channel information between hoteliers and relief agencies;
- Link members to consultation and recovery funds;
- Communicate with the media.
Thorough planning is key to protecting your guests, property and business. The resources below can help hotels and other lodging businesses prepare actionable strategies for responding to emergencies and crisis situations.
Safety & Security Resources for Crisis Situations
Bed Bugs
Biomedical Cleanup
Coronavirus
Flood Preparedness
- Flood risk map by zip code
Flu Preparedness
General Safety
Human Trafficking
Hurricane Preparedness
- Ready.gov information on hurricane preparedness
- Hoteliers lessons learned from past hurricanes
- Storm information and weather alerts from the National Hurricane Center and National Weather Service
Sexual Harassment and Assault
Terrorist Attack Preparedness
AHLA and the Department of Homeland Security (DHS) have joined forces to help lodging employees recognize, report and appropriately respond to suspicious behavior or crisis situations.
- Lodging-specific "See Something, Say Something" posters
- Eye on Awareness online security training program
- Guide to managing security (AHLA members only)
- Certified Lodging Security Director online training and certification
- Protecting People & Property archived webinar (AHLA members only)
- Commercial facilities guide to searching guest bags (PDF)
- Safe-distance guide for various types of bombs (PDF)
- Commercial facilities Risk Self-Assessment Tool (PDF)
- Guide to hazardous chemicals used by terrorists (PDF)
- Additional common chemicals used by terrorists (PDF)
- Advisory cards for dangerous chemicals and suspicious behavior (PDF)
- Suspicious behavior awareness poster (PDF)
Tornado Preparedness
- Preparedness guide from Ready.gov
- Tornado Preparedness and Response from OSHA
Zika
Additional Resources
- American Red Cross and Red Cross donations
- National Voluntary Organizations Active in Disaster
- U.S. Department of Homeland Security
- Federal Emergency Management Agency and FEMA web widgets
- Center of Disease Control and Prevention
- Disaster loans from the SBA
- IRS disaster assistance and provisions
- Ready.gov