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Reinventing travel with technology

cloud techAs we enter a new era of travel, the organizations that have put technology at the heart of their companies, and have reinvented their businesses in the cloud, are better positioned to deliver the safe, connected experiences travelers want, and adapt quickly as those needs—and external circumstances—change.

Migrating to the cloud can create significant IT cost savings, but more than that, it is a platform for growth and innovation. Make the traveler’s whole journey touchless and connected. Automate back-office processes to improve touchpoints for your customers (and employees). Break down the siloes that inhibit internal collaboration—and work closer, and in real-time, with all your ecosystem partners.

The cloud is your passport to the future of travel. Accenture has the capabilities and experience to help you get there.

Discover the benefits of cloud for travel



Embark: Travel, Tech and Trust podcast series

Travel experts break down cloud beyond the technology: how to reinvigorate traveler confidence, build resilience and innovate in the new era.

Join us for a tour of how execs across the boardroom—including CMOs, CHROs, COOs, and CCOs—are using cloud-based technology to adapt to change and reposition for the road ahead. 

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True Travel Industry Experts

4000+ industry experts with a breadth of knowledge across aviation and hospitality based in 9 of the top 10 global travel markets

Powered by 3000+ hours of industry-specific training undertaken in 2020

200+ Cornell University Hospitality Certifications completed in 2020

Underpinned by Accenture’s end-to-end innovation and digital transformation capabilities

Key ecosystem relationships

Our position at the center of travel’s broad technology ecosystem means we can help clients navigate the tech platforms and players available and identify the partners they need to engage with to achieve their strategic goals.

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Industry specific innovations

Our robust catalog of innovative industry solutions includes:

  • World ID Travel. Combine a passenger’s identity, itinerary and health status and assess these proactively against prescribed entry criteria. Travel companies can strike the right balance between health risk and economic reward.
  • B2B Travel. Rethinking the traveler experience and how they interact with Travel services throughout their journey while delivering business benefits
    for the corporation.
  • Back Office Excellence. End to end industry business service for Aviation and Hospitality driven by insights that provides our clients with the ability to create efficiencies for impactful cost savings in the back office.

Accenture Travel Innovation Center based at The Dock in Dublin

11 additional global Travel Hubs and Delivery Centers fostering collaboration and innovation

Our Clients

We work with 90% of the world’s biggest hotel chains

Our clients highlight our dedication to innovation, execution, efficiency, and commitment to results.

With Accenture’s help, direct sales increased 27 percent in the first year of implementation and are expected to grow on a 30 percent basis over the next three years.”
José María Dalmau. Vice president of global sales and marketing, Meliá Hotels International

We look forward to continuing our collaboration with Accenture to improve efficiencies across the company and fuel our future growth plans.”
Ken Greene President, Radisson Hotel Group, Americas

Read how we played a starring role in the 5-star Radisson experience

Learn more about how we worked with NH Hotels to build 5-star finance operations

Data-driven thought leadership covering the most pressing industry issues

Travel industry recovery: Business or leisure?

Why capturing the post-pandemic leisure traveler is the urgent priority for travel companies.



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The big value shift

Learn how new consumer behaviors are reshaping value chains, redistributing US$3 trillion in value.

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Outmaneuvering uncertainty in a new era of travel

Discover our four future travel scenarios which each show distinct pictures of recovery and priority actions.

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