With Oracle Hospitality, your business can enable the mobile, on-demand, and contactless services you need to deliver a personalized guest experience that wins loyalty. Oracle’s leading the way in hospitality technology, with an array of cloud-based software and hardware focusing on property management, point of sale, sales and event management, reporting and analytics, and much more.

Learn More

Resources & Reports

The 2023 Smart Decision Guide to Hotel Property Management Systems

The smart decision guide is full of helpful facts, useful figures, and industry insights. Below are some key considerations that the guide addresses.

The importance of a next-generation PMS and the measurable value it provides
Tips for dealing with ever-increasing customer standards
Use of performance metrics and analytic tools
Vital buying considerations to ensure the perfect PMS for your business
Industry insights into the future of hotel management and the PMS

Learn More 

A proven leader in hospitality


Oracle Hospitality’s OPERA Cloud has been named a Leader and positioned furthest to the right on the Strategies axis and closest to the top of the Capabilities axis in the “IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment.” Below is why IDC named Oracle a Leader in its first report for the hospitality industry.



Source: " IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment", By: Dorothy Creamer, November 2022, IDC #US48098122


IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

What can you expect from “The Ultimate Guide to Upselling Software”?

  • Benefits and business value
  • Trends and predictions
  • Key features to look for when choosing an upselling solution
  • Questions to ask vendors
  • ROI calculator
  • Much more



“Much has changed in the hospitality industry in the last few years, but the imperative to generate revenue has not. What has changed? The importance of incremental revenue generated by engaging the guest throughout the guest journey and its inclusion as a key component of a hotel’s revenue strategy.”


Jason Bryant

Vice President, Nor1

Hospitality in 2025: Automated, Intelligent…and More Personal 

There’s no going back to business as usual. From technology usage to loyalty expectations and purchasing behaviors, consumer demands have changed in the past two years. Now, hospitality operators must invest to change alongside them and ensure the viability of their business.



Oracle Hospitality and Skift surveyed more than 600 hoteliers and 5,000 consumers across the world to better understand marketplace expectations for the next three years. The findings of the research effort reveal the critical roles technology will play in redefining hospitality. The report explores key topics such as:

What are the “must-have” technologies from a guest service and hotel investment perspective?
How will automation and artificial intelligence enable hotels to provide more personalized guest services before, during, and after their stay?
How are hotels rethinking their revenue models to support guest demands for more customized experiences?

The soul of the hospitality business lies in its ability to connect human beings to each other and to the places they visit. Understand how to use technology as a tool to serve that purpose. Register here to receive your copy of the report as soon as it’s released.


In a rapidly changing marketplace, independent hotel technology solutions can play a vital role in helping hoteliers recapture revenue and elevate guest experiences. Central to that effort is upgrading to an agile property management system (PMS). This guide shares the insights and objectives of independent hoteliers to help you make the best PMS selection for your business. Download it to discover:

  • The most important focus areas for IT investment
  • The operational and financial benefits of a cloud PMS
  • Technology’s impact on employee recruitment and retention

It is what hoteliers want – and need – right now.  Answers to pressing questions of a post-pandemic marketplace such as:

  • What should we be doing to better compete again short-term rentals?
  • Is my competition increasingly using cloud technology for 24/7 access to data?
  • How can we increase non-room revenue?
  • How do we operate more efficiently amid a growing labor shortage?

Access partners, services, and flexible integrations that can help you adapt to ever-changing business needs and new customer trends.

OPERA Cloud Property Management

Oracle Hospitality OPERA Cloud Property Management is a cloud-based, mobile-enabled platform for next-generation hotel property management. OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage, and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes.

View our demo here.

Learn More

OPERA Cloud Sales and Event Management

Oracle Hospitality OPERA Cloud Sales and Event Management (OSEM) is an extensive sales and catering management application that is part of the Oracle Hospitality OPERA Cloud Suite, providing streamlined operations and maximized revenue for meeting space and guest rooms. With the advantages of the cloud, you can take OSEM mobile for offsite customer visits or roam the property with customers during site inspections, check availability of inventory, and make changes to the customer’s bookings while on the go.

View our demo here. 


Learn More

Oracle MICROS Simphony POS

The premier POS system for restaurants, bars, cafes, and pantries delivers complete enterprise and back-office functionality on fixed and mobile devices, supporting operations of all types and sizes—from global hotel chains to independent hotels, casinos, and resorts.

View our demo here. 



Learn More

Hotel and Casino F&B in the New Next

Technology plays an important role in transforming F&B operations to run successfully and safely in this “new next.”

Partner with Oracle Hospitality to leverage POS software and hardware as wells as our ecosystem of integration partners to reimagine your hotel/casino F&B operations and deliver a better, safer guest experience.

In this Webcast you will learn:

  • How contact can be reduced by leveraging technology available today whilst maintaining customer service levels
  • Explore options with technology and applications which provide alternate ways to serve your customers and manage orders & payments

On-Demand Webcast

Create a Touchless Hotel Guest Experience

Part of the Navigating Hospitality's "New Next" Webcast Series

Leveraging the OPERA Property Management suite and our integration partners, you can deliver a better, safer, touchless guest experience.

  • Gain insights on technology's role in limiting risk and building confidence for both guests and staff
  • Learn how to reduce unnecessary contact throughout the guest's journey
  • Discover how Oracle Hospitality's product suite and our partners can help reimagine your hotel/casino operations

On-Demand Webcast

A Technology Guide for a Touchless Guest Journey

Discover our touchless operational guide with 6 touch points to help you empower guests while still providing unique service.

Learn More

What can AHLA do for you?

Learn more about partnership opportunities.

Contact Today!