The Facts about Resort Fees

Summary Hotel industry insights indicate that while 80% of recent travelers are willing to pay for resort fees if amenities justify the cost, 93% of hotels do not charge these fees, highlighting a trend toward transparency and consumer fairness. Satisfaction with fee transparency remains high at 83%, yet 94% of hotels avoid resort fees altogether. In contrast, short-term rental platforms like Airbnb frequently impose mandatory cleaning fees, averaging $143-$420, with 55% of listings charging such fees—often perceived as excessive and unfair by consumers. Hoteliers should consider the impact of fee strategies and transparency on guest satisfaction and competitive positioning.