Optimizing Guest Safety & Experiences in Arrival & Departure Post-Covid-19 - Presented by AHLA Silver Partner Towne Park

Presented by AHLA Silver Partner Towne Park

View the webinar slides (Members only).

The new employee and consumer expectations around safety and cleanliness are evolving the hospitality experience, yet the goal of a memorable stay remains unchanged. Ensuring healthy and safe environments inside the doors is essential; that journey begins by creating an sense of confidence and trust from the very first interaction through departure.

Towne Park will share a range of best practices for hotel owners and operators as properties begin to reopen, including: parking, valet, bell and door services, shuttle and VIP car operations.

Topics include:
• How to optimize the parking experience and ensuring flexibility to handle variable occupancy trends and guest expectations.
• Introduction of contactless parking solutions for both valet and self-parking while presenting an arrival and departure experience your guests expect.
• Alternative approaches and service models for bell, concierge and greeter roles.