HTNG Workgroups

Active Workgroups

Digital Identity *Pre-charter

This working group will bring together global initiatives in the area of digital IDs to create best practices and potential standards to utilize state-of-the-art technology to enable a more efficient check-in process while mitigating payment and fraud risk.

Express PMS Integrations

For hotels, the PMS serves as the primary interface for guests, reservations, folio and room data. Due to this, any system that interfaces with these entities requires an integration to be affective. Currently, the process of system integrations in hotels are generally lengthy and complex, especially integrations with the PMS systems. This workgroup will bring together the PMS providers and ecosystem partners to explore and develop best practices that drive improvements to the integration processes and increase efficiency.

Optimizing Lodging Content for the Distribution Ecosystem

As the industry has evolved toward various types of selling that include attributes and experiences, it has placed increasing demands for distinct attributes that can be assembled and tailored for consumer shopping. In order to support these new methods of selling, it is vital that the manual and fragmented content distribution process gets transformed into a digital, integrated and dynamic ecosystem.

Payment Optimization

This group will assess best practices in payment optimization, including Alternate Forms of Payment, Guest-Centric Payment Strategies, and B2B Payments. It will also provide best practices and tools for economic justification.

Revenue Management

This team will focus on creating APIs to address evolving revenue management needs.

Seamless Third-Party Payment Data Integration *Pre-charter

The working group will address the data transmission necessary for streamlined check-in processes at a hotel front desk. With the move toward frictionless payment and check-in, third-party bookings will be integrated fully into the customer experience.