HTNG Payment Optimization Workgroup

HTNG Payments Workgroups have produced a number of deliverables over the years, including Secure Payments, Hosted Payment Capture, NFC Contactless Payments, and Open Payments Alliance, and many more.

Officially launching July 8th, join a group of hospitality leaders to develop a practical industry playbook for defining and implementing an integrated global payment strategy

Regardless of your job background we appreciate all perspectives in our workgroups. Be on a team of industry leaders that turns fragmented efforts into a cohesive strategy.

To learn more, please contact AHLA's Sandy Angel at sangel@ahla.com.

HTNG's Payment Optimization Workgroup will focus on:

Strategy: Centralized vs. local processing, ownership models, and data use

Business Case: KPIs, cost savings, and cross-departmental alignment

Deployment: Managing vendors, training staff, and operational execution

To learn more, please contact AHLA's Sandy Angel at sangel@ahla.com.

Workgroup Leadership

Lisa Gable
Laurie Gablehouse
Co-Chair
Global Head of Travel Solutions
Worldline
Jules Prothais
Jules Prothais
Co-Chair
Head of Global Business Development
Global Blue 
Sjoerd Brouwer
Sjoerd Brouwer
Co-Chair
Dir. of Transformation Management Office
Mandarin Oriental

Interested in Joining This Group?

Leave a lasting impact on the industry and collaborate with your brightest peers

Join the Workgroup Today

                                                                                         Project Plan

  • Alignment on final charter mission
  • Kick-off Meeting with assembled workgroup
  • Outline of playbook to be drafted to identify the areas to be covered, including but not limited to:
    • On-Property vs Above-Property Processing: Pros and Cons, Friends & Foes.
    • Embark all hotel departments in the payment journey with relevant KPIs.
    • Develop guidelines to deploy a comprehensive payment strategy.
  • 8 Playbook working sessions
  • Create a press release and all-member note  highlighting the key messages of the playbook pending legal review & approval
  • Finalize playbook and submit for copy edits, legal review, and approvals
  • Develop a communications plan with comms team and publish playbook
  • Awareness campaign around the topic and playbook
  • Report back to the Payments Community of Interest on finalized documents and hold a Webinar to share workgroup deliverables