AI FOR HOSPITALITY WHITEPAPER


October 4, 2023
Summary The latest content from the American Hotel & Lodging Association focuses on the integration of artificial intelligence (AI) in the hospitality industry. The AI for Hospitality Workgroup outlines strategies for implementing AI to improve operational efficiency, guest experiences, and revenue management. Key industry trends include leveraging AI for predictive analytics, automated customer service, and operational visibility, as well as optimizing revenue through personalized guest experiences. The document emphasizes the need for the industry to adopt AI to remain competitive and enhance service quality, offering clear frameworks and case studies that demonstrate successful AI deployment across various hospitality functions.

Navigate the growing world of AI for hotels. AI can be used to transform IT and operational systems and provide never-before-seen insights so you can make smart decisions quickly and deliver an improved guest experience.

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October 4, 2023