Resort Fees at a Glance


December 15, 2022
Summary Hotel industry insights reveal that 83% of hotels in the past year maintain transparency regarding room charges and fees, with 94% not charging resort fees, though 80% of recent hotel guests are willing to pay resort fees if amenities justify them. Conversely, there is consumer concern over excessive and unfair short-term rental cleaning fees, with 68% perceiving the practice as unfair. Average Airbnb cleaning fees range from $143 to $420, and 55% of listings impose mandatory cleaning charges. Hoteliers should note that amenities influence willingness to pay resort fees, and managing transparent fee practices remains key to guest satisfaction amid ongoing debates about fairness and fee perception.

AUTHOR / CONTRIBUTOR

AHLA Policy, Dec. 2022