In 1989, Ted Horner launched a consulting practice specializing in technology consulting to the hospitality industry. He is now widely respected as Australia's leading consultant in this area. In 1996 he launched Australia's first dedicated hospitality technology exhibition and conference. Today this event is still going, and it is now called Hotel Operations Technology (HOT).
Guillermo Galarza is the Vice President, Partnerships & Law Enforcement Training at the International Centre for Missing & Exploited Children (ICMEC) in Alexandria, VA, USA. In this position, Guillermo is responsible for the law enforcement and criminal justice training program delivered worldwide, including identifying child safety technology platforms offered to law enforcement.
Andrew Chan, MBA is the Founder and CEO of ACI HR Solutions (ACI); Asia Pacific's largest recruitment agency dedicated to the travel and hospitality sector. He is responsible for the company's overall operations and strategic direction.
He has worked in many facets of the industry, commencing his career as a Travel Agent in Australia and subsequently joining the airline industry, working with Cathay Pacific Airways and Singapore Airlines in customer service and business development roles.
Anchana Chailert, also known as Mindy, is a dedicated Special Case Officer in Thailand's Department of Special Investigation (DSI). With 25 years of service to her country, she joined the DSI after the enactment of The Special Case Investigation Act B.E. 2547 (2004).
Prior to being appointed to Group CTO in 2020, Floor served as Accor Chief Information Officer MEA and Global Strategic Programs. Floor joined Accor in 2018 from Mövenpick where he had held the position of Chief Information Officer since 2013. Floor has more than two decades of multinational experience in luxury hospitality. He previously worked at Radisson SAS Hotels & Resorts, The Emirates Academy of Hospitality Management, and Jumeirah Group.
Patrick is a seasoned industry expert with over 35 years of experience in the travel and hospitality technology industries. He has in-depth knowledge of the Asia-Pacific region where he spent 25 years working for global organizations based out of Hong Kong and Singapore. At Oracle, Patrick leads a team responsible for driving regional revenue, securing new business, and identifying key strategic opportunities to grow the company's footprint.
Kanishka Agiwal heads AWS' Service Lines, India/South Asia, that include all AWS services, digital innovation and transformation. At AWS, he works extensively with central/state governments, education and health care sector, not-for-profit, travel & transportation, and PSUs to drive cloud at scale for citizen impact. He has worked across global markets with significant stints in all geographies and major countries.
Anthony Tyler assumed the role of General Manager at Mandarin Oriental, Bangkok in October 2020. Mr. Tyler worked at the iconic property in 1998 as Assistant Director of Food and Beverage and from there, he held senior positions at leading properties across Europe, Asia, the Middle East, as well as North and Central America, gaining extensive experience in resort operations and management.
