AHLA statement on reintroduction of No Hidden FEES Act
Manish Nambiar
VP of Operations, South East Asia
Manish Nambiar leads as vice president of operations, South East Asia, for Kempinski. With more than two decades of experience with the brand, he has played a key role in the opening and operations of multiple Kempinski properties across the Middle East, Africa and Asia.
Based in Bangkok, he is responsible for driving operational excellence, service quality and brand standards across Kempinski’s hotels in South East Asia.
Hannah Greenberg
CEO
Hannah Greenberg is the CEO of Eleven Software, a cloud-based Wi-Fi management software company for large global hotel brands and carriers to connect users in hospitality and multi-family housing. Eleven facilitates 10+ billion authentications per year in over 25,000 hotel properties across 2.5 million doors in 100+ countries for brands such as Hilton, Marriott, Accor, Wyndham, Minor, Kempinski, and others. Hannah led Eleven’s 2023 acquisition of Airangel to become the market leader in hospitality cloud-based Wi-Fi authentication.
65% of surveyed hotels report staffing shortages

WASHINGTON (February 20, 2025) – Hotels’ efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65%) of surveyed hotels continue to report shortages, according to a recent survey conducted by the American Hotel & Lodging Association (AHLA) and AHLA Gold Partner Hireology.
Vijesh Yoganathan
Regional Director, APAC
Vijesh Yoganathan is a strategic leader in the hotel technology sector, known for her ability to drive revenue growth and enhance guest experiences. As Regional Director, APAC at Canary Technologies, she spearheads the company’s expansion across the region, leveraging her extensive sales and account management expertise. With a proven track record of leading diverse teams and new business initiatives, Vijesh excels in problem-solving and optimizing business processes.
Manoj Kumar Gouda
President & Whole Time Director
CA Manoj Kumar Gouda, a seasoned Chartered Accountant with over 25 years of experience, serves as the President, Whole-time Director, and CFO of MAYFAIR Hotels & Resorts Limited—a premier chain of luxury boutique hotels and resorts in Eastern India.