Safety & Security Resources for Crisis Situations

The resources below can help hotels and other lodging businesses prepare actionable strategies for responding to emergencies and crisis situations involving shootings or terrorism

Staff Resources:

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  • Terrorist Activities for Hotels – Created by the FBI and Bureau of Justice Assistance in conjunction with our industry, this one pager provides an overview for staff on how to spot and report suspicious activity. 
No Reservations
Active Shooter
  • Active Shooter - This is a webpage with various products, tools and resources to assist in preparation for response to an active shooter event.
DHS - Commercial Services Sector
Protective Measures Guides
Hotel Security and Safety Assessment
  • ​​​Hotel Security and Safety Assessment Form - This questionnaire was created to help hotels’ corporate clients  gather accurate and objective information from hotels regarding security, safety and health information about the hotels.
DHS poster
  • First Responders Toolbox - A DHS resource for the hospitality industry providing tips for enhanced suspicious activity awareness in terrorism prevention.


Guest Resources:

 Hotel Safety                


Background Materials for Management Staff:

The following documents may be useful for hotel management in responding to external questions from media or others. They provide general background questions, an outline of AHLA’s involvement with law enforcement and other important government agencies and a Crisis Checklist.

crisis management checklist
AHLA Security Partners