Safe Stay
Keeping Our Guests and Employees Safe
Safe Stay® is an industry-wide initiative dedicated to enhancing hotel safety, security and health expectations of the hotel industry. Initially launched in response to COVID-19, this initiative reflects the hotel industry’s ongoing commitment to enhancing health and safety measures.
Safe Stay Member Resources
- Active Shooter Emergency Action Plan Template | CISA
- Conflict Prevention | CISA
- De-esclation Action Guide | CISA
- Secure Our World Opportunities Guide | CISA
- Employee Vigilance through the Power of Hello | CISA
- Mitigating Dependency Disruptions | CISA
- Security Planning Workbook | CISA
- Securing Public Gatherings | CISA
- Venue Guide for Security Enhancements| CISA
- Terrorist Activities for Hotels | FBI
- Protective Measures Guide for the U.S. Lodging Industry | Homeland Security
- Hotel Security and Safety Assessment Form |AHLA-OSAC
- First Responders Toolbox |JCAT
- National Threat Assessment Center | U.S. Secret Service
Active Shooter
Multi-Line Telephone System
- FCC 911 Requirement for Multi-Line Telephone Systems Federal | Communication Commission
- Multi-Line Phone Systems: Can You Connect to 911? | Federal Communication Commission
Security Planning for Public Events
General Preparedness
- NFPA Emergency Preparedness Checklist | Alliant Insurances Services
- Disaster Clean-Up and Sanitation Guidelines | Ecolab
- Protecting the Guest Experience During Weather Emergencies | Ecolab
- Restoring IT Infrastructure: Emergency Preparedness Plan for Localized Disasters | FRSTeam
- Natural Disasters and Emergency Preparedness Guidebook | USI Insurance
- Emergency Preparedness for All Scenarios | Rubbermaid
- Post Storm Guidance for Commercial Properties | Signal Restoration Services
- Winter Storm Checklist | Signal Restoration Services
- Winter Weather Playbook | Signal Restoration Services
Property Damage
Fire Safety
- Workplace Fire Safety | USFA
- Hotel and Motel Fire Safety | USFA
- Fire Extinguisher Location and Placement | NFPA
- Safe Stay Update: Carbon Monoxide | AHLA Safe Stay
Life Safety
- First Aid Training | Cintas
- Jobsite Checklist for Construction | Signal Restoration
- Jobsite Checklist for Roofing | Signal Restoration
Lithium Based Battery and Electrical Vehicle Safety
- Enhanced Industry-Wide Cleaning & Safety Guidelines | AHLA Safe Stay
- What hotels should know about Monkeypox | AHLA Safe Stay
- Indoor Air Quality Check | AHLA Safe Stay
Earthquake
- Earthquake Preparedness and Response Guide | Alliant Insurance Services
- Earthquake Emergency Preparedness | Arthur J. Gallagher
- Hospitality Checklist for Earthquakes | Smart Hotel Manager
- Always Ready: Earthquake Preparedness| National Restaurant Association
Flood
- Be Ready For Floods Guide | Arthur J. Gallagher
- Spring Flooding Creates Prime Conditions for Pests | Ecolab
- Always Ready: Flood Preparedness| National Restaurant Association
- Flood Preparedness Guidelines | USI Insurance
Hurricane
- National Hurricane Center
- Are You Future Ready?| Signal Restoration
- Hurricane Tips to Protect Your Property | Petra Risk Solutions
- Petra Hurricane Preparedness Checklist | Petra Risk Solutions
- Hurricane and Disaster Preparedness | USI Insurance
Wildfire
- Wildfire Emergency Preparedness Guide | Arthur J. Gallagher
- Wildfire Prevention Checklist | BMS Cat
- Always Ready: Wildfire Preparedness | National Restaurant Association
- Hospitality Checklist for Wildfires | Smart Hotel Manager
- Property Resources for Those Impacted by Wildfires | USI Insurance
Tornado
AHLEI Training and Certification Programs
AHLEI has dozens of in-person and online training programs on safety and cleanliness. AHLA Members get a 15% discount on AHLEI training and certification programs.
Safety & Security Initiatives
AHLA is committed to improving employee and guest safety and security through the following ongoing programs:
No Room For Trafficking
An AHLA Foundation program that builds on the industry’s ongoing commitment and work to end human trafficking. Already each year, thousands of hotel employees are trained to spot and stop instances of human trafficking. With this program, our goal is to train every hotel worker.
5-Star Promise
A voluntary commitment by AHLA members to enhance policies, trainings, and resources, including employee safety devices, that together are aimed and strengthening safety and security for hotel employees and guests.